Business Operations Support Specialist
Program

• Are you interested in a challenging career in a fast-paced business environment?
• Would you like to acquire top-notch customer service skills?
• Would you like to enhance your office skills and learn the latest computer technology?
• Would you like to complete your education in a year or less?

If so, this program will help you achieve your goal!

Choose to pursue a short-term certificate or institutional award or just take a class.  All programs require hands-on computer work.

• Information Clerk Institutional Award
• Customer Service Representative Certificate
• Information Management Specialist Certificate

These certificates and institutional awards are designed to prepare students with information management skills as well as technology knowledge for today’s business environment. Some of the skills learned and reviewed in these certificate and institutional award plans of study include:

• internal and external communications
• human relations
• information management systems
• software applications (Microsoft Office)
• traditional office skills
• business professionalism and ethics

Employers increasingly require their support staff to have extensive knowledge of software applications such as word processing, spreadsheets and database management.  Because support specialists must be tactful in their dealings with people, employers also look for good customer service and interpersonal skills. Discretion, good judgment, organizational or management ability, initiative and the ability to work independently are especially important for higher-level positions. 

Program Director
Marcia Brown
Academic Center, Rm. 241
Phone: (409) 882-3329
Fax: (409) 882-5027
Marcia.Brown@lsco.edu

Faculty
Bonnie Dorman
Academic Center, Rm. 123   
Phone: (409) 882-3333
Bonnie.Dorman@lsco.edu

Adjunct
Christy Bryant
Academic Center, Rm. 206
Phone: (409) 882-3019
Christy.Bryant@lsco.edu