Information Technology Support Specialist (AAS)
Associate of Applied Science

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Purpose Statement

This two-year degree prepares students for entry-level positions as computer specialists, computer technicians, help-desk personnel or network specialists. It includes both general knowledge of computer hardware, software and networking operations and specific skills in troubleshooting, problem solving and user assistance. Graduates are prepared to sit for the Microsoft Office Specialist examinations, the A+ examination and the Cisco Certificate Network Associate examination.

Program of Study

First Semester	Course	Credit Hours
BCIS 1310	Programming Methodology	3
COSC 1301	Microcomputer Applications	3
ITCC 1310	Cisco Discovery 1	3
ITCC 1311	Cisco Discovery 2	3
ITSC 1325	Personal Computer Hardware	3
POFT 1127	Introduction to Keyboarding	1
	Total Hours	16

Second Semester	Course	Credit Hours
BCIS 1316	Visual Basic Programming	3
ITCC 1312	Cisco Discovery 3	3
ITCC 1313	Cisco Discovery 4	3
ITNW 1354	Implementing/Maintaining Servers	3
ITSC 1321	PC Operating Systems	3
Elective*	SS/Behavioral Science	3
	Total Hours	18

Third Semester	Course	Credit Hours
BUSI 1301	Business Principles	3
ITSW 1304	Introduction to Spreadsheets	3
ITSY1342	Information Technology Security	3
POFT 2312	Business Correspondence & Communication	3
Elective*	Math 1314, 1324, OR 1332	3
	Total Hours	15

Fourth Semester	Course	Credit Hours
IMED 1316	Web Design I	3
ITSC 1307	PC Help Desk	3
ITSC 2387	Internship	3
ITSW 1307	Introduction to Databases	3
SPCH 1318	Interpersonal Communications	3
Elective*	Humanities/Fine Arts	3
	Total Hours	18
	Grand Total	67

* Core Curriculum Options