Technical Support

Virus Problems

• Information on Virus Scan Program
• How do I update my Virus Scan Program?
• What do I do if my computer has a virus?

Student Access Code Information

• Help with Student Access Code
• Frequently Asked Question About Student Access Codes
• Downloading Computer Programs
  • Internet Explorer
  • Netscape Communicator
  • Adobe Acrobat Reader

Contacting the WebCT HelpDesk

• Contact Webct Help Desk by Phone: (409) 882-3968
• Contact WebCT Help Desk by e-mail: webct@lsco.edu
  • Include or provide as much of the following information as possible:
    • Your Name (First, Last)
    • Your WebCT ID (Username)
    • Class and section you are trying to access
    • The Web browser and version used
    • A brief description of the problem you are having

Other Types of Help

• Ask Dr. C