Global Voice Mail

  • Logging On
    • Press the message button or dial the voice extension number (3940).
    • Enter your mailbox number. If you are calling from your office telephone, press #, when calling from another telephone or an outside line, enter your extension number.
    • Press #.
    • Enter your password - when initially created the password is your extension number
    • Press #.
  • Record a Personal Greeting
    • There are two types of personal greetings- Internal and External. If you want your greeting to be the same for both types of calls, select the External Greeting Option.
    • Log on.
    • Press 82 to record a personal greeting.
    • Press 1 for External and 2 for Internal.
    • Press 5 to record.
    • Press # to end recording.
  • Record Person Verification
    • Log on.
    • Press 89.
    • Enter your extension (mailbox) number, followed by the # sign.
    • Press 5 to record.
    • Press # to end recording.
  • Establish Your Own Password
    • Log on.
    • Press 84.
    • Enter the new password number, then press #.
    • Enter the new password number, then press # again.
    • Enter the old password number, then press #.
    • Your password has been changed.
  • Listening to Your Messages
    • Log on.
    • Press 6 to go to the next message.
    • Press 4 to go back to the previous message.
    • Press 2 when you are at the message that you would like to listen to.
    • Press 76 to delete the message.
  • Express Messaging
    • This feature is available as a shortcut when you want to leave a message in a co worker's mailbox without calling them first
    • Without logging on, enter the Express Messaging access number (3945), or if calling from an outside number, dial (409) 882-3945. This number can be given out to students.
    • Enter the mailbox number at which you wish to leave a message, then press #.
  • Help Service
    • Press * for assistance in using your Messaging System.
  • Logging Off
    • Press 83

Next Steps