Technology Support

Requirements

Know how to

  • Start and shut down the computer
  • Create, save and edit files
  • Browse the internet
  • Read and send emails and attach files to emails

Minimum hardware and software requirements

Blackboard Information

Blackboard Course Enrollment & Availability Overview (Student)

Technical Help
Common Problems Your Contact
  1. I need to reset my password.
  2. I'm having a problem with a computer on campus.
  3. Are there computers with cameras on campus?
  4. I can't access my course.
  5. The video isn't playing.
  6. My browser & plugins aren't working.
  7. I need help with a course tool or feature.
 LSCO Help Desk

Academic Center, Room 101
Hours: 7:30 a.m. - 4:30 p.m.
Email: helpdesk@lsco.edu
Phone: 409-882-3033
  1. The page won't display.
  2. I don't understand the content or where to find resources.
  3. Do I have to participate in the discussion board?
  4. When is my assignment due and how do I submit it?
  5. I need to request to reset the test or quiz.
  6. I have a question about my grades.
 Contact Your Professor

Read your syllabus, professor/staff information, or virtual office for contact information/procedures.

Virus Problems