Distance Education - Technical Support
Know how to:
- Start and shut down the computer;
- Create, save, and edit files;
- Browse the Internet; and,
- Read and send emails and attach files to emails.
Academic Center, Room 101
Hours: 7:30 a.m. - 4:30 p.m.
- I need to reset my password.
- I'm having a problem with a computer on campus.
- Are there computers with cameras on campus?
- I can't access MyGator.
- The video isn't playing.
- My browser & plugins aren't working.
Read your syllabus, professor/staff information, or virtual office for contact information/procedures.
- The page won't display.
- I don't understand the content or where to find resources.
- Do I have to participate in the discussion board?
- When is my assignment due and how do I submit it?
- I need to request to reset the test or quiz.
- I have a question about my grades.
- I cannot log into Blackboard.
- I am having trouble accessing a video on Blackboard.
- I am unable to submit an assignment on Blackboard.
- I am having trouble accessing the Blackboard Mobile application on my mobile device.
- I am trying to submit my paper on my Blackboard course.
- When I am on Blackboard I keep getting a blank white page.
- I need help with a course tool or feature.
- I need help with Respondus Lockdown Browser.